Thursday, 1 January 2015

HCL Infosystems Walk-In for Customer Relationship Executive


Maintain relationship with assigned schools Ensure assured service deliverables for assigned schools
    v  Responsible for making the collection planning
    v  Responsible for escalating customer issues for resolution
    v  Ensure every Bills Receivable is collected from the assigned schools
    v  Ensure extension orders from the assigned schools
    v  Responsible for data management of receivables along with all support & coordination activity.
    v  Work in collaboration and close coordination with PM / Training SPOC / LCS / RO for service excellence
    v  Responsible for day to day communications with respect to bills receivables and generating MIS.
    v  Data management of Activation, deviation of licenses and exceptional cases.
    v  Responsible for taking daily feedback from customers and circulating collection MIS.
    v  Responsible for dispatching reminder letters to the BR customers.
    v  Corporate Governance
    v  Lead by example in following code of conduct, corporate governance policies, & other Company policies and processes.
    v  Abide by the law of land.
    v  Play the role of HCL brand ambassador

    QUALIFICATION CRITERIA

    Experience : 0 – 2 yrs
    Salary : Not specified
    Job Location : Chennai, Coimbatore, Bellary, Nagercoil, Pondicherry, Salem, Trichy, Tirunelveli
    Qualification : Any Graduate/ MBA/PGDM
    COMPANY DETAILS
    Company Name : HCL Infosystems Ltd
    Company Address : NA
    Company Profile : Founded in 1976, HCL Infosystems Ltd has established itself as India´s premier hardware, services and ICT systems integration company offering a wide spectrum of products which include – Computing, Storage, Networking, Security, Telecom, Imaging and Retail. Over the years, we have developed specialized expertise across verticals including Telecom, BFSI, e-Governance and Power


    WALKIN DETAILS
    Walkin Date : 29/12/2014 to 2/1/2015
    Time : 11:00 am to 4pm
    Walkin Address : HCL Learning ( a subsidiary of HCL Infosystems) Habeeb Towers, 3rd Floor,196, Vasan Avenue, AnnaSalai,Chennai – 600 002


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